Privacy Policy

Last updated: 3 March 2026

At WebNovella, your privacy is important to us. This policy explains what information we collect, how we use it, and your rights as a visitor or customer.

Who We Are

WebNovella is an independent digital fiction platform operated by A.C. Benedette at webnovella.online. You can contact us at ACBenedette@webnovella.online.

What Information We Collect

When you make a purchase or get in touch with us, we may collect:

• Your name and email address
• Payment details — processed securely by our payment provider; we do not store card information
• Any messages or enquiries you send us

We may also automatically collect basic technical data such as your IP address, browser type, and pages visited, to help us improve the site.

How We Use Your Information

We use your information to:

• Process your orders and deliver your digital purchases
• Send order confirmations and download links
• Respond to your messages and support requests
• Send newsletters or updates only if you have opted in
• Improve our website and customer experience

We will never sell your personal data to third parties.

How We Share Your Information

We only share your data with trusted third-party services that help us operate — such as our payment processor and email provider. These parties are not permitted to use your data for any other purpose.

Cookies

Our website may use cookies to improve your experience and analyse traffic. You can disable cookies in your browser settings at any time, though this may affect some site functionality.

Data Retention

We keep your data only as long as necessary. Purchase records are typically retained for up to 7 years for legal and accounting purposes. You can request deletion of your data at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal data, and to opt out of marketing emails at any time. To exercise these rights, contact us at ACBenedette@webnovella.online.

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has submitted personal information to us, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent revision. Continued use of the site after changes are posted constitutes your acceptance.

Contact Us

If you have any questions about this Privacy Policy, please email us at ACBenedette@webnovella.online. We respond to all enquiries within 48 hours.